πŸ”’ PRIVACY POLICY Β· DATA PROTECTION Β· INFORMATION SECURITY

Privacy Policy – Personal Data Protection for naga303 Malaysia Members

At naga303, your privacy is more than a legal obligation – it is our genuine commitment. Find out exactly how we collect, use, store, and protect your personal information as a member of our platform.

Last Updated: 1 January 2026  |  Version 2.4
naga303 Data Protection Commitment – Summary
Six core principles that form the foundation of our Privacy Policy.
256-Bit SSL Encryption
All data transmitted between your device and naga303's servers is protected by 256-bit SSL encryption – the same standard used by leading banking institutions in Malaysia. No third party can intercept your information in transit.
Maximum Protection
Data Is Never Sold to Third Parties
naga303 has never sold, rented, or shared member personal data with any third party for marketing or commercial purposes, and never will. Your information is used solely for the purposes you agreed to at registration.
Your Data Belongs to You
Strictly Controlled Internal Access
Only naga303 staff who require access to specific data in order to carry out their duties are permitted to view that information. All internal access is logged and audited regularly to ensure no misuse occurs.
Strict Internal Controls
Responsible Data Retention
Members' personal data is retained only for as long as necessary to fulfil the stated purposes or as required by law. Once an account is closed and the mandatory retention period has lapsed, data will be securely deleted.
Responsible Retention
Clear & Respected Member Rights
You have the right to access, correct, transfer, and request the deletion of your personal data. naga303 fully respects these rights and provides a straightforward process for you to exercise them.
Your Rights Are Respected
Data Breach Notification
In the event of a data breach affecting your personal information, naga303 is committed to notifying you within 72 hours of the breach being identified, in line with data protection industry best practices.
Full Transparency
1

Introduction & Purpose of This Privacy Policy

Naga303 ("us", "Company", "platform") is committed to protecting the privacy and personal data security of all members and users of our platform. This Privacy Policy transparently explains how naga303 collects, uses, stores, shares, and safeguards your personal information when you use our betting platform at naga303.wine.

By registering as a naga303 member or continuing to use our platform after this Privacy Policy is published or updated, you confirm that you have read, understood, and agreed to the practices described in this document. This Privacy Policy should be read together with the Terms & Conditions naga303.

Simple Summary: naga303 collects data necessary to operate our services safely and smoothly. We do not sell your data. You have the right to control your data. If you have any questions, contact us at any time.
2

Types of Personal Data We Collect

Naga303 collects various types of personal data depending on how you interact with our platform. Below is a full breakdown of the data we may collect:

Data Category Examples of Information Required?
Personal Identity Full name, date of birth, MyKad number, gender Yes
Contact Information Email address, phone number, full mailing address Yes
Financial Data Payment methods (Touch 'n Go, DuitNow, FPX, GrabPay), deposit & withdrawal history in RM Yes
Platform Activity Data Betting history, game types played, wagering amounts Yes
Technical Data IP address, browser type, operating system, device information Automatic
Usage Data Pages visited, session duration, interaction patterns Automatic
Communications Records of conversations with naga303 customer support Where Applicable
Identity Verification MyKad copy, bank statement (for KYC verification) When Required

We do not collect sensitive data such as health information, religious beliefs, or political views unless you voluntarily provide it in a context related to responsible gambling.

3

How naga303 Uses Your Data

Personal data collected by naga303 is used for legitimate and necessary purposes as follows:

  • Account Management: Registering and managing your naga303 member account, including login, account security, and identity verification
  • Transaction Processing: Processing deposits via Touch 'n Go, DuitNow, FPX (Maybank2u, CIMB Clicks), GrabPay, Boost, and ShopeePay, as well as withdrawal of winnings in Malaysian Ringgit (RM)
  • Service Delivery: Gives you access to all platform features – football betting, badminton, cricket, e-sports, slots, jackpot, live casino, and lottery
  • Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and misuse of the naga303 platform
  • Service Communications: Sending important notifications about your account, changes to our terms, or security matters
  • Service Improvement: Analysing usage patterns to improve the platform, resolve technical issues, and develop new features
  • Responsible Gaming: Monitoring betting behaviour to identify members who may need responsible gaming support
  • Legal Compliance: Meeting applicable legal obligations and regulatory requirements
🎯 Direct Marketing
Naga303 may send you information about promotions, bonus offers, or new platform features via email or notifications. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting the naga303 support team.
4

Legal Basis for Data Processing

Naga303 processes your personal data on valid legal grounds. Depending on the type of data and its purpose, we rely on the following bases:

  • Contract Performance: Processing necessary to fulfil the agreement between you and naga303 – such as processing deposits, paying out winnings, and providing access to the platform
  • Consent: Where you have explicitly consented to a specific type of processing, such as receiving marketing communications from naga303
  • Legitimate Interest: Processing required for naga303's legitimate interests, such as fraud prevention, platform security, and service improvement
  • Legal Obligation: Processing required to fulfil legal obligations and regulatory requirements
5

Data Sharing & Third Parties

Naga303 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in certain limited circumstances, naga303 may share your data with:

  • Payment Providers: Information required to process transactions via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay
  • Technical Service Providers: Companies that help us operate the naga303 platform β€” such as hosting providers, cybersecurity, and analytics firms β€” are all bound by strict confidentiality agreements
  • Regulatory Body: Government agencies or regulatory bodies entitled to receive certain information under applicable Malaysian law
  • Crime Prevention: Law enforcement authorities when required to do so by court order or in cases of serious fraud
naga303's Commitment: All third parties we share data with are contractually bound to protect your data and use it only for the specific agreed purposes. We conduct due diligence checks on all third-party providers.
6

Data Security Measures

Naga303 continuously invests in security infrastructure to keep your personal data safe. Here is an overview of the protection measures we have in place:

naga303 Security Protection Levels
Data Encryption
256-bit SSL
100%
Access Controls
Very High
95%
Security Audits
Quarterly
90%
24/7 Monitoring
At All Times
100%
Data Backup
Automatic Daily
100%

Additional security measures we have implemented include two-factor authentication (2FA) for login, encryption of data at rest and in transit, network segmentation between different systems, regular penetration testing, and cybersecurity training programmes for all naga303 staff.

⚠️ Your Responsibilities
While naga303 takes all reasonable steps to protect your data, security is a shared responsibility. Make sure you use a strong, unique password for your naga303 account, do not share your login credentials, and log out after each session – especially on shared or public devices.
7

Data Retention & Deletion

Naga303 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required under Malaysian law. Our general principles are:

  • Active Account Data: Retained for the duration of your active account at naga303 and for a reasonable period following account closure
  • Financial Transaction Records: Retained for 7 years from the transaction date in accordance with Malaysian accounting and legal requirements
  • Communications Data: Customer support chat records are retained for 2 years for quality control and dispute resolution purposes
  • Technical Logs: System log data is retained for 30 to 90 days for security and troubleshooting purposes
  • Inactive Accounts: Accounts inactive for more than 3 years may be deleted or anonymised following notification to the member

When data is no longer needed, naga303 will securely delete it using methods that ensure it cannot be recovered.

8

Cookies & Tracking Technologies

The naga303 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:

πŸͺ Essential Cookies
Required for core platform functionality. Cannot be disabled.
Login Session CSRF Protection Language Preference
πŸ“Š Analytics Cookies
Helps us understand how the platform is used so we can make improvements.
Usage Analytics Platform Performance Error Reports
βš™οΈ Functional Cookies
Saves your preferences for a better experience.
Odds Options Favourite Sports Display Settings
🎯 Responsible Betting Cookies
Helps monitor and enforce the limits you set for yourself.
Deposit Limit Session Limits Self-Exclusion Settings

You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the naga303 platform and your experience as a member.

9

Your Rights Over Personal Data

As a naga303 member, you have the following rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them:

πŸ‘οΈ
Right of Access
You have the right to request a copy of all personal data naga303 holds about you. We will provide this information in a readily readable format.
✏️
Right to Rectification
If your data is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
πŸ—‘οΈ
Right to Erasure
In certain circumstances, you may request that we delete your personal data. This right is subject to legal obligations requiring us to retain specific data.
β›”
Right to Object
You may object to the processing of your data for direct marketing or in certain other circumstances. We will honour your objection.
πŸ“¦
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
⏸️
Right to Restrict Processing
In certain circumstances, you may request that we restrict how we process your data while your concern or objection is being resolved.

To exercise any of the rights above, please contact us at support@naga303.wine with the subject line "DATA RIGHTS REQUEST". We will respond within 30 days of receiving your request.

10

Children's Data Protection

The naga303 platform is strictly for individuals aged 21 and above only. Naga303 does not knowingly collect or process personal data from minors.

If we find that personal data belonging to a child or minor has been collected without appropriate age verification, we will promptly delete that data and close the account in question. If you are aware of any minor using the naga303 platform, please notify us immediately via our support email.

Parents or guardians concerned about their children's use of the naga303 platform are encouraged to use parental control software and ensure their devices are protected against unauthorised access.
11

International Data Transfers

In some situations, your personal data may be processed or stored outside Malaysia – for example, on cloud servers located across various regions to ensure the reliability and performance of the naga303 platform.

When international data transfers occur, naga303 ensures that:

  • The recipient country provides a level of data protection equivalent to or higher than Malaysia's
  • Appropriate data transfer agreements (such as standard contractual clauses) have been put in place
  • All service providers outside Malaysia are bound by strict privacy and security policies

By using the naga303 platform, you agree to such data transfers subject to the protections outlined above.

12

Amendments to This Privacy Policy

Naga303 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or security improvements. Any material amendments will be communicated to you through:

  • Prominent notice on the naga303 homepage or platform
  • Emailed to your registered address at least 14 days before the amendment takes effect
  • Update the "Last Updated" date at the top of this page

Your continued use of the naga303 platform after any amendments take effect will be considered acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

13

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how naga303 handles your personal data, please contact us:

Privacy Email
support@naga303.wine
Use the subject line: "PRIVACY REQUEST"
Live Chat
Available 24/7 on the naga303 platform
Typically responded to within 2 hours
By using the naga303 platform, you confirm that you have read and fully understood this Privacy Policy. Thank you for trusting naga303 with your personal information – your trust is something we do not take lightly.
πŸ”’

Your Data Is Safe with Naga303

Privacy isn't just a written policy at naga303 – it's how we do business. Register today and bet with complete peace of mind, knowing your personal information is protected by the latest security technology and a team that genuinely cares about your privacy.

For individuals aged 21 and above only  |  Data protected by 256-bit SSL

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